Integrity, Innovation, Compliance: Our Ethical Blueprint

EFFECTIVE DATE: NOVEMBER 2021

1. Purpose and Scope

The Ethics and Compliance Program at Samy Media Pvt. Ltd. is designed to establish and maintain a culture of integrity, responsibility, and accountability across all operations. This program applies to all employees, contractors, and partners working with or representing the agency. It sets forth standards of ethical conduct and compliance with laws, regulations, and internal policies.

2. Core Values

At Samy Media, our business is guided by the following core values:

  • Design: We craft our products to intimately connect with users and create an everlasting impression on their lives.

  • Quality: We maintain high standards, aiming to exceed industry best practices and delivering services we can proudly stand behind.

  • Innovation: We leverage innovation to deliver cutting-edge solutions that transform businesses and lives alike.

  • Service: We treat each client as part of our growing family, with a professional approach rooted in integrity, taking full responsibility for the successful outcomes of every project.

3. Ethical Standards

The following standards define how we conduct business and engage with clients, employees, and partners:

  • Client Relationships: We foster trust through open communication, respect for client confidentiality, and delivering on our promises. All agreements and services are executed with transparency and professionalism.

  • Transparency: All communication, contracts, and agreements will be clear and honest. There will be no misrepresentation of capabilities, deliverables, or expectations.

  • Fair Competition: Samy Media competes fairly in the marketplace, avoiding any illegal, unethical, or unfair business practices.

  • Social Responsibility: We are committed to conducting business in an environmentally conscious and socially responsible manner, promoting sustainability and community well-being.

4. Compliance with Laws and Regulations

We comply with all applicable laws, regulations, and industry standards, including but not limited to:

  • Data Privacy and Security: Ensuring compliance with global data protection laws such as GDPR and the Indian IT Act. We implement measures to protect client and employee data and ensure transparency in data usage.

  • Intellectual Property: We respect the intellectual property rights of others and strictly prohibit the use of unauthorized materials in our work.

  • Labor Laws: Compliance with labor regulations, ensuring fair wages, nondiscriminatory hiring, and safe working conditions for all employees.

  • Anti-Bribery and Corruption: Samy Media has a zero-tolerance policy for bribery or corrupt practices in any form. All employees and partners must adhere to anti-bribery laws and avoid any conflicts of interest.

5. Reporting Mechanism

Samy Media encourages employees to speak up if they witness unethical behavior, misconduct, or violations of law. We have a secure and confidential reporting system in place:

  • Anonymous Reporting: Employees and contractors can report issues anonymously through a designated internal portal or email system.

  • Protection Against Retaliation: We enforce strict anti-retaliation policies to protect whistleblowers from any form of harassment or discrimination.

6. Training and Awareness

Samy Media is committed to ensuring that all employees understand and comply with the organization’s ethics and compliance standards. Our comprehensive training program covers key areas such as:

  • Data Privacy and Security: Ensuring best practices for safeguarding sensitive information.

  • Ethical Business Conduct: Promoting transparency, integrity, and fairness in all operations.

  • Anti-Corruption and Anti-Bribery: Providing clear guidelines on avoiding unethical practices, complying with global anti-corruption laws, and preventing conflicts of interest.

  • Workplace Conduct: Cultivating a respectful, inclusive, and nondiscriminatory environment.

In addition to the core training, Samy Media implements the following specialized training:

  • Annual Refresher Training: All employees participate in annual refresher courses covering updates in relevant laws (e.g., GDPR, IT Act, anti-bribery regulations), case studies, hypothetical scenarios, and online quizzes to assess understanding and retention.

  • Specialized Training: Teams or individuals in specific roles, such as client-facing or leadership positions, undergo additional, targeted training to address ethical challenges relevant to their roles.

7. Monitoring and Enforcement

To ensure the program’s effectiveness, we will regularly monitor compliance with our ethics and compliance program by:

  • Conducting periodic audits and reviews of business practices.

  • Engaging in regular feedback sessions with employees and clients to identify areas of improvement.

  • Investigating all reported concerns and taking prompt corrective action when necessary.

Violations of this program may result in disciplinary actions, including termination, legal action, or contract cancellation.

8. Leadership Accountability

Leaders and managers at Samy Media are expected to model ethical behavior and enforce compliance across their teams. They must foster an environment where ethics and compliance are a priority, and employees feel empowered to uphold the highest standards of conduct.

9. Continuous Improvement

Samy Media is committed to continuously enhancing its ethics and compliance program. Regular assessments will be conducted to update policies, adopt industry best practices, and address new challenges that may arise in the evolving business landscape.

10. Compliance Officer

The Compliance Officer at Samy Media Pvt. Ltd. is responsible for overseeing and managing compliance with this Ethics and Compliance Program. The officer ensures adherence to all relevant laws, policies, and regulations and addresses any ethical concerns or violations reported within the organization.

Compliance Officer Contact Information:

  • Name: Pankaj Pathak

  • Title: Compliance Officer

  • Email: compliance@samymedia.com

  • Phone: +91-9773630641

The Compliance Officer serves as the point of contact for any queries, concerns, or reports related to ethics and compliance within Samy Media. Employees, partners, and stakeholders are encouraged to reach out for guidance or to report any suspected violations of this program. The Compliance Officer ensures confidentiality and a thorough review of all reports.

LAST UPDATE: APRIL 2024